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About Page

Contact Us

About Us

Terms and Conditions

Privacy Policy

Site Map

Intellectual Property Rights

Order Helps

Order Guideline

Track Order

Return Policy

Size Charts


Hair-style Guide

Shipping & Payment

Shipping Information


Process & Shipping

W7 account balance


Wholesale Program

Affiliate Program

Point Mall

Fashion Blogger

Customized Service

VIP Program


Use the Coupons

Why Register

Disclaimer:Kindly note that there is only one Wholesale7 and that is Please do not place orders on any site claiming to be Wholesale7 using any different URL. We are not affiliated in any way with those sites.
Account Issue Products Issue Payment Issue Shipping Issue Service

Account Issue

  • What should I do if I have trouble logging in?

    Make sure you have entered the correct email address and password you registered with. If you signed in with Facebook or Paypal the first time, simply click “Sign in with Facebook or Paypal ”.
    If you still have trouble logging in after this, please contact our Customer Service Team via “Online Chat”, we’ll be happy to help. Provide as much detail (screenshots of the error messages, which ways you have already tried, etc) will certainly help solve the problem sooner.

  • Forgotten Password

    When you click to ‘Sign in’ at the top of our homepage you will notice that there is a “ Forgot your Password’” button. Click on this and fill in your email address and we will send you an email allowing you to reset your password.

  • Is the sizing the same as in my country?

    We encourage all our customers to use the Milanoo size chart to verify the correct size before completing their purchase. This is to make sure you get exactly the size you require. Each items provide Detail in Tile Measurement under the description .

  • Where are your products sent from ?

    At the moment,Wholesale7 just have one warehouse which located in Guangzhou China .

  • How do I choose my size ?

    You can find a detailed measurement on each product page .
    “One size” does not necessarily fit all sizes, this means there’s only one size for the product.

  • Where can i find your latest products ?

    New products are being updated everyday on our site, click here to find the latest uploaded products.

  • Will the Sold Out products be back in stock ?

    If an item is marked as “out of stock “,Usually it won’t be restock any more since we have new arrivals everyday . But you also can submit a ticket to us , We will try our best to communicate with the factory and update you later .

  • What payment method do you accept ?

    You can pay by Paypal  , Bank Transfer ,Alipay (Inland Only ) 
    Click here to learn more about our payment methods.

    By the way,If your account has a balance, you can pay with the balance.(Need to enter the balance payment password

    How to use my wholesale7 balance to pay the order ?

    1.If your balance is sufficient, you can directly select the balance payment method to place an order.

    2.If you only have a small amount of balance, you can use the balance by selecting the input method.


  • How do I know if my payment has been received?

    Once your payment has been received, we will send you a notification email to inform you about the order. You can also log into your wholesale7 account account to check the order status at any time. If payment has been received , the order status will show "Paid".

  • How to use W7 account balance ?


    About W7 Balance

    W7 balance is a convenient, fast and safe payment method for W7 users. 

    You can  top-up money into your W7 account and then use the balance to pay for W7 orders. Order refunds will be added to your W7 account directly .

    But if you need , We also can process to your Paypal Or Credit Card .


    Where can I access My Balance ?

    ●  In the drop-list of “My account”;

    ●  On the “My Account”> ”My Balance” page;

    ●  On the shopping cart page;

    ●  On the “My Orders”> “Unpaid Orders”.


    How do I activate My Balance?

    Step 1: 

    Verify your email address :

    We’ll send a verification code , open the email and copy the verification code to confirm it .

    Step 2: 

    Set your payment password : 

    Create an password with 6 numbers.

    This password is required when making payments by your balance.

     Warm Tip :

    ● Email address must be verified before setting the payment password .

    ● Pls make sure this email address is your correct email address which is available .

    ● If you need to change your email address ,

    Pls contact our Customer Service Team who will assist you .

    ( Once the password successfully set , Email address can not be changed anymore )


    How do I change my payment password?

    You can update your password by going to “My Account”>”My Balance”>

    Step 1: going to “My Account”>”My Balance”> to change payment password .

    Step 2: Email will be sent to you to confirm the change .

    Step 3: Change it by using the verification code which received in email .


    Forgot your password ?

    You can click the “Forgot Password “,and send the Verify E-mail to reset your Payment password .


    What can I do when my account has been frozen due to entering the incorrect password too many times?

    If the password was entered incorrect over 5 times within 24 hours , 

    Your account balance will be frozen in the next 24 hours .


    How can I Top-Up my balance or withdraw it ?

    ● You can send the payment by Paypal to our account : .

    Pls contact our customer service Team and provide us the related payment information after you send the payment .

    ● If you need to withdraw the balance back to your Paypal or Credit Card account, 

    Pls Fill the application and we will process the refund within 24 hours . 


    How can I check the transaction records of my W7 balance ?

    You can see a full record of all transactions and your current balance at “My Balance”>”My Balance Change Record & Withdrawal Record . 

     Pls feel free to contact our customer service when you meet any balance issue.


  • Do you ship to my country and How do I check the shipping time and fee?

    We ship worldwide. But the shipping fee is related to 3 factors : Shipping method ,Weight of your order , Country of destination . We will always suggest the most appropriate shipping method for our customers to help to save money. More information of shipping rate ,pls check this link :
    As the Transit time (Not include the time for preparing order )it is depended on the shipping method you choose . Generally Speaking :
    TOLL : 3-5 business days
    DHL 3-5 business days
    EMS 5-10 business days
    Aramex 5-7 business days
    China Post 20-30 business days

  • Is there any customs, duties or taxes that I need to pay when I Sign for the parcel?

    Wholesale7 does not add any hidden charges to your order. The price you see in the checkout is the item price + shipping fee you will pay. However, there are certain things that wholesale7 has no control over such as the possibility of paying taxes when the goods enter your country.
    Please note that all import taxes/ duties are the buyer’s responsibility.
    Wholesale7 will accept no responsibility for customs costs incurred.
    Let us know if you have any special packing or declare value when placing your order.

  • How can I track my order?

    An email with tracking number and a link to the courier website will be sent to your once the order is shipped out .It usually takes 1-2 business days for the tracking number to be released from the courier so please be patient.

  • Can I change my shipping information after I have placed the order?

    Yes, you can change your shipping information at any point before your order is shipped.
    Just inform of us of the new address and we will change it immediately.
    Please contact our customer service to help you .

  • The tracking service shows that my package has been delivered, but I did not receive anything. Why is this?

    If the recipient is absent when the courier attempts to deliver, the package could be dropped at the local post office or a pick-up station, the status of the package will also be changed to “Delivered”.In this case, we suggest you collect your package from the post office or pick-up station as soon as possible. If you can not get your package, please contact the shipping company to arrange the pick up. You can contact us for further assistance .

  • Wholesale Service

    Q1. What is the Wholesale7 Wholesale Program?

    In W7 , the more you buy , the bigger discount you can enjoy .

    You can receive a lot of coupons in our coupon centre , Pls feel free to check .

    Q2. Why choose Wholesale7 Wholesale Program?

    - No joining fees

    - Receive a lot of discount coupons

    - Brand custom ( Shoes Label , Hang tag Sticker ,Wash Label )

    - Up to 70% discount on clearance items

    - Free download products descriptions without W7 logo

    - Personalized customer care performed by sales managers

    Q3.How can I become a Wholesale7 wholesaler?

    No Complex processes , Just register and get the wholesale discount coupons which can be used when placing the order .

    Q4.Can I receive a discount after purchasing a large quantity of 1 item?

    Yes, you can. 

    There is no minimum order quantity in Wholesale7 .

    But if you want to buy large quantity of 1 item (Quantity Pre Item must be at least 50 pieces).You can Submit an inquiry on our website .

    Once we receive your inquiry , we will do our best to offer you the lowest price.

    Q5.Can I use my own forwarder in China instead of your shipping agent ?

    Yes , You can . 

    When you check out and place the order , Pls fill the address of your agent address in Chinese ( Also the shipping mark ) ,Then we will send the order out based on that address .

    Or you also can ask your agent come to our warehouse to collect the parcel .

    Q6.Can I customize my exclusive products?

    Yes , You can .

    Please send us the product link or the pictures you have.

    We will try our best to produce it for you under a lower price .

    Q7.How can I contact you for more assistance or info about the Wholesale Program?


    Facebook Messenger

    WeChat : YQwholesale7



  • DropShip


    1.What is DropShip Program ?

    Want to make money at spare time? Want to start a business but don’t want to hold stock?

    WHOLESALE7 , as a DropShip supplier, can make that possible by holding the stock for you and shipping it directly to your customers.

    2.How DropShip Works ?

    3.Benefits of DropShip 

    Ø No Commission;

    Ø No Minimum Order Restriction;

    Ø Can make your own label and packing requirement;

    Ø Free Data for Product Information.

    4.How to Join Our DropShipping Program?

    1.Simply register an account on our website ;

    2.Submit your DropShip Program application form . 

    Once it is approved , We will mark and upgrade your account as drop shipper. 

    5.Do you charge any additional drop-ship or handling fees?

    No, we do not charge any additional fee for our drop-ship services.

    6.How long can my customer receive the order from Wholesale7?

    Once the payment of the dropship order has been confirmed, We need 2-5 business days to process the order and update the tracking number .But the Time to destination is depended on the shipping method you choose.

    Generally Speaking


    Shipping Methods

    Transit Time

    Flat Rate Shipping

    10-30 Business Days

    Standard Shipping

    7-20 Business Days

    Expedited Shipping

    5-8   Business Days



  • Customized Service

    Want your customers wear the clothes that carry with your own label ?

    Then don't hesitate to join our customized service .

    We can product your own Shoes Label / Hangtag Sticker /  Wash Label .

    Ø Shoes Label 




    Ø Hangtag Sticker




    Ø Wash Label 









Receive the wholesale7 special promotions And discounts for you.


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