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Disclaimer:Kindly note that there is only one Wholesale7 and that is Wholesale7.net. Please do not place orders on any site claiming to be Wholesale7 using any different URL. We are not affiliated in any way with those sites.
Account Issue Products Issue Payment Issue Shipping Issue Service

Account Issue

  • What should I do if I have trouble logging in?

    Make sure you have entered the correct email address and password you registered with. If you signed in with Facebook or Paypal the first time, simply click “Sign in with Facebook or Paypal ”.
    If you still have trouble logging in after this, please contact our Customer Service Team via “Online Chat”, we’ll be happy to help. Provide as much detail (screenshots of the error messages, which ways you have already tried, etc) will certainly help solve the problem sooner.
     

  • Forgotten Password

    When you click to ‘Sign in’ at the top of our homepage you will notice that there is a “ Forgot your Password’” button. Click on this and fill in your email address and we will send you an email allowing you to reset your password.

  • Is the sizing the same as in my country?

    We encourage all our customers to use the Milanoo size chart to verify the correct size before completing their purchase. This is to make sure you get exactly the size you require. Each items provide Detail in Tile Measurement under the description .

  • Where are your products sent from ?

    At the moment,Wholesale7 just have one warehouse which located in Guangzhou China .

  • How do I choose my size ?

    You can find a detailed measurement on each product page .
    “One size” does not necessarily fit all sizes, this means there’s only one size for the product.
     

  • Where can i find your latest products ?

    New products are being updated everyday on our site, click here to find the latest uploaded products.

  • Will the Sold Out products be back in stock ?

    If an item is marked as “out of stock “,Usually it won’t be restock any more since we have new arrivals everyday . But you also can submit a ticket to us , We will try our best to communicate with the factory and update you later .

  • What payment method do you accept ?

    You can pay by Paypal ,Western Union , Money Gram , Bank Transfer ,Alipay (Inland Only )
    Click here to learn more about our payment methods.
    http://www.wholesale7.net/payment_a11.html
    How to use my wholesale7 balance to pay the order ?
     

  • How do I know if my payment has been received?

    Once your payment has been received, we will send you a notification email to inform you about the order. You can also log into your wholesale7 account account to check the order status at any time. If payment has been received , the order status will show "Paid".

  • Do you ship to my country and How do I check the shipping time and fee?

    We ship worldwide. But the shipping fee is related to 3 factors : Shipping method ,Weight of your order , Country of destination . We will always suggest the most appropriate shipping method for our customers to help to save money. More information of shipping rate ,pls check this link :
    http://www.wholesale7.net/delivery_a10.html
    As the Transit time (Not include the time for preparing order )it is depended on the shipping method you choose . Generally Speaking :
    TOLL : 3-5 business days
    DHL 3-5 business days
    EMS 5-10 business days
    Aramex 5-7 business days
    China Post 20-30 business days
     

  • Is there any customs, duties or taxes that I need to pay when I Sign for the parcel?

    Wholesale7 does not add any hidden charges to your order. The price you see in the checkout is the item price + shipping fee you will pay. However, there are certain things that wholesale7 has no control over such as the possibility of paying taxes when the goods enter your country.
    Please note that all import taxes/ duties are the buyer’s responsibility.
    Wholesale7 will accept no responsibility for customs costs incurred.
    Let us know if you have any special packing or declare value when placing your order.
     

  • How can I track my order?

    An email with tracking number and a link to the courier website will be sent to your once the order is shipped out .It usually takes 1-2 business days for the tracking number to be released from the courier so please be patient.

  • Can I change my shipping information after I have placed the order?

    Yes, you can change your shipping information at any point before your order is shipped.
    Just inform of us of the new address and we will change it immediately.
    Please contact our customer service to help you .
     

  • The tracking service shows that my package has been delivered, but I did not receive anything. Why is this?

    If the recipient is absent when the courier attempts to deliver, the package could be dropped at the local post office or a pick-up station, the status of the package will also be changed to “Delivered”.In this case, we suggest you collect your package from the post office or pick-up station as soon as possible. If you can not get your package, please contact the shipping company to arrange the pick up. You can contact us for further assistance .

  • Wholeale

    Wholesale Service Introduction

        1. MOQ :We don’t have minimum order quantity. We accept the order for even one set product. Meanwhile, we offer discounts for bulk wholesales. The more you buy the more discounts you get.

        2. Price: The price marked on the website is the real price, the price is also for one set. You can get a more competitive lower price if you order quantity reach a certain number. You can get more detailed information from our discount page.

        3. Services: Since we have a large number of products styles, we usually only have small quantity of production for a certain style, so a certain percentage rate of shortage is normal, approximately 1%. When this happens, we will follow our processes for dealing with shortages:

        a. Every afternoon at 17:00 GTM (East 8 District pm) we cut a single, before this time's paid orders will be processed the same day, after this time the orders, documents will be processed the next day.

        b. When you encounter out of stock orders, we will notify you within 48 hours (subject to time for cutting a single) You can take two ways to process your order. The first method: We directly refund the price of the products that out of stock and the corresponding freight (corresponding to the total freight transportation volume / number), then notify us send your order directly. After receiving the products you ordered and checking out there is no problems of the products, then we will refund, you can choose to direct credit to your account in the balance on our site, or we can refund inside your PayPal account, Note: We cannot use Western Union for a refund.

        The second way: replace, please notify us remove the products that out of stocks from your order, so that our system will recalculate the value of your order, we will refund directly to your balance account, so that you can re-purchase our products using the balance, we will prepare them in another 48 hours and ship them for you.

        c. If we do not receive your response within 48 hours, in order not to delay the order processing, we will directly process with the first approach, we will refund the difference to your account balance in our website. Direct ship and we will e-mail to inform you, so if you need us to retreat to your PayPal account balance, you can notify us.

        4. If your order quantity is large enough, (usually the total amount above 5000 $ US orders), please contact our online customer service, you will not be limited by the above terms of wholesale service. For instance, we can choose a more favorable distribution services such as shipping, we will have a dedicated customer service to track your order to ensure that your order can be sent smoothly.

        5. For the other outstanding issues, please contact our 7* 24 hour online customer service, we will be happy to serve you. Thank you!

     

  • DropShip

     

    What is drop shipping?

    Drop shipping is a retail fulfillment method where a store doesn't keep the products it sells in stock. Instead, when a store sells a product, it purchases the item from a third party (WHOLESALE7) and has it shipped directly to the customer. As a result, the merchant never sees or handles the product.

    What you can expect from Wholesale7.net?

    1. Packing Slips

    We ship every order with packing slips that contain your business information, not ours.
    If you want us put it in the dropship order ,Pls contact our customer service to take note for you .

    2. Service & supports

    If something goes wrong and your customer's order gets damaged or broken, let us know and we will issue a refund or replacement. We support our dropshippers from beginning to end.

    3. Faster shipping

    Tell your sales representative what you are selling and we will try our best to reserve more stock for you in order to ship your order in 24 hours.

    4. 4% off all Wholesale7 products

    Dropshippers get 4% off all products on our site, which means you automatically earn a 4% profit. Most dropshippers increase the prices by 45% or more. Consider your baseline commission is 4% and the more you raise prices, the more commission (money) you will make as a dropshipper!

    But please do remember to contact our live chat service to upgrade your dropship account then can you enjoy the discount.

     

    How do I join the drop shipping programme in wholesale7.net?

    Step 1:

    Register or Sign in an account with Wholesale7.net

    Step 2:

    Find items you want to sell

    Browse the categories or search for items that you want to sell on your website or Social Platform.

    Step 3:

    Download Products Images

    Our site allows you to download our product images to use on your site

    Step 4:

    Sell items on your website

    Simply list the products on your site using our product images.
    You can even use the product descriptions we provide.

     

    Do dropshippers provide customer service and/or talk with my customers?

    No. As the retailer, you’re 100% responsible for dealing with customers. You’ll need to build and market your website, handle customers support issues, solve problems and deal with any issues that arise. You’ll act as the intermediary between your supplier and your customer.

     

    How long can my customer receive the order from Wholesale7?

    Once the payment of the dropship order has been confirmed, We will ship the order out within 48 hours and update you the tracking number. But the Time to destination is depended on the shipping method you choose.

    Generally Speaking
    Shipping Methods
    Time
    TOLL
    3-5 business days
    DHL
    3-5 business days
    EMS
    5-10 business days
    Aramex
    5-7 business days
    China Post
    20-30 business days

     

  • Customized Service

    Want your customers wear the clothes that carry with your own label ?

    Then don't hesitate to join our customized service .

    We can product your own Shoes Label / Hangtag Sticker /  Wash Label .

    Ø Shoes Label 

     

     

     

    Ø Hangtag Sticker

     

     

     

    Ø Wash Label 

     

     

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BEWARE OF FRAUD

Recently there have been many websites pretend to be wholesale7.

Some customers have been cheated by them.

Wholesale7 reminds you that there is only one Wholesale7 which is

https://www.wholesale7.net ( PC Desktop )

https://m.wholesale7.net ( Mobile Terminal )

Please do not place orders on any site claiming to be wholesale7

using any different URL.So as to avoid deception and bring you loss .

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